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Melia Desserts
Privacy Policy


 

1. Information We Collect2. How We Use Your Information3. Payment Security4. Cookies & Tracking5. Data Protection & Security6. Third-Party Services7. Your Rights8. Data Retention9. Updates to This Policy10. Contact Us

Your Privacy Matters

At Melia Desserts, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy explains how your information is handled when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Billing details

Order & Transaction Information

  • Products purchased
  • Payment method (we do not store full card details)
  • Order history

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies)

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders
  • Communicate order confirmations and delivery updates
  • Provide customer support
  • Improve our website and services
  • Send promotional offers (only if you opt-in)

We do not sell, rent, or trade your personal data to third parties.

3. Payment Security

All online payments are processed through secure third-party payment gateways.

Melia Desserts does not store or have direct access to your full credit or debit card details.

4. Cookies & Tracking

Our website may use cookies to:

  • Enhance user experience
  • Remember cart items
  • Analyze website performance
  • Improve marketing effectiveness

You can disable cookies through your browser settings at any time.

5. Data Protection & Security

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. Access to personal information is restricted to authorized personnel only.

6. Third-Party Services

We may share limited information with:

  • Delivery partners (for order fulfillment)
  • Payment providers (for transaction processing)
  • Marketing tools (if you subscribe to newsletters)

All third-party partners are expected to maintain confidentiality and data protection standards.

7. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (where legally applicable)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Maintain accounting records

9. Updates to This Policy

Melia Desserts may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact: